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Koopid Real Intelligence

Is Your Contact Center Strategy Stuck on Hold?

Here are 3 Hacks to Transform Customer Service in 2021.  The momentous events of 2020 have made us all acutely aware how rapidly our reality can change. Disruption can and does happen, on a...

January 27, 2021 | by:Koopid
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Five steps for your digital-first contact center strategy

An intelligent, digital-first solution can help maximize the benefits of each communication channel by standardizing the information, knowledge and data you deliver across communication channels as...

January 25, 2021 | by:Koopid
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The Role of AI with Koopid

In the final blog of our series, we have asked Dr. Venky Krishnaswamy to discuss the role artificial intelligence (AI) plays in the Koopid offering and how that can be applied in the contact...

December 17, 2020 | by:Koopid
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Recent Articles

Get to Know Dr. Venky Krishnaswamy, Founder & CEO, Koopid

By:Koopid

Is Your Contact Center Strategy Stuck on Hold?

By:Koopid

Five steps for your digital-first contact center strategy

By:Koopid