Be There For Your Customers When
They Respond To Your Notifications
Regardless of the channel, Koopid’s Smart Notifications allows your customers to ask questions, change appointment times, acknowledge receipt, or have any other conversation they wish in response to the message. You are already notifying your customers — now just do it smarter. Give customers important proactive notification in their messaging channel of choice, while also enabling them to respond and enter an immediate, asynchronous conversation via Twitter, Instagram, Facebook Messenger, WhatsApp, and more.
Better For Your Customers, Agents, and Brand
Koopid Smart Notifications are ready to serve customers that respond to notifications
Koopid Smart Notifications handle most customer needs completely
Agents take over automated conversations if they can deliver superior outcomes
Increases customer service productivity by serving customers where they are, in their favorite channel
What makes Koopid Smart Notifications different?
- Provide immediate response to consumers who value proactive notifications and have questions
- Shorten your voice queue, free your agents for your most valuable conversations and improve overall service quality
No Code Interaction Design Environment
- Rapid deployment leveraging proven templates
- Iterate and adapt to changing customer and business needs
- Your business team controls the conversation
Start delighting your customers in just a few days.
All Digital Channels
Improves & Adapts