Give Your Customers
The Smarter
Notifications They
Deserve

Be There For Your Customers When
They Respond To Your Notifications

Regardless of the channel, Koopid’s Smart Notifications allows your customers to ask questions, change appointment times, acknowledge receipt, or have any other conversation they wish in response to the message. You are already notifying your customers — now just do it smarter. Give customers important proactive notification in their messaging channel of choice, while also enabling them to respond and enter an immediate, asynchronous conversation via Twitter, Instagram, Facebook Messenger, WhatsApp, and more.

Better For Your Customers, Agents, and Brand

1
chat

Koopid Smart Notifications are ready to serve customers that respond to notifications

2
chat

Koopid Smart Notifications handle most customer needs completely

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chat

Agents take over automated conversations if they can deliver superior outcomes

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chat

Increases customer service productivity by serving customers where they are, in their favorite channel

What makes Koopid Smart Notifications different?
  • Provide immediate response to consumers who value proactive notifications and have questions
  • Shorten your voice queue, free your agents for your most valuable conversations and improve overall service quality

No Code Interaction Design Environment

  • Rapid deployment leveraging proven templates
  • Iterate and adapt to changing customer and business needs
  • Your business team controls the conversation

Start delighting your customers in just a few days.

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channels

All Digital Channels

capacity

Elastic Capacity

digital

AI-Powered Platform

continually

Continually
Improves & Adapts

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