Serve Your Customers
On Their Terms - On
WhatsApp!

Great Service Does Not Wait

Tap into a network of over two billion WhatsApp users in 180+ countries

Koopid’s WhatsApp solution delights your customers with a real-time asynchronous service experience. Provide conversational automation via WhatsApp, while leveraging the max efficiency of your existing agents.

Faster Service, Better Results, Solid Brand Experience

Customer calling your contact center is directed to WhatsApp for immediate service

Your Koopid-powered digital agent initiates dialogue and takes care of customer’s concerns

Your existing agents take over conversations, as needed, and for superior service

Agents use their existing desktops to simultaneously serve many customers

What makes Koopid’s WhatsApp solution different?

Dramatically increase the productivity of your existing contact center
Shorten your voice queue, free your agents for your most valuable conversations, and improve overall service quality
Increase customer service productivity by enabling agents to simultaneously serve many customers